Refund and Returns Policy

Last updated: August 24, 2026

We offer a 30-day return window. You have 30 days after delivery to request an eligible return.

Return eligibility

To qualify for a standard return, an item must be unopened, unused, in its original packaging, and accompanied by a receipt or other proof of purchase. Because seasonings are food products, opened items cannot be returned unless the item was damaged, defective, or incorrect.

Sale items and gift cards are not eligible for return.

Start a return

Email support@centralcoastseasonings.com before sending anything back. Include your order number and the reason for the request. If the return is approved, we will send return instructions and, when applicable, a prepaid return label.

Returns sent without approval may not be accepted. Approved returns must be mailed to the returns address shown below.

Damaged, defective, or incorrect items

Inspect your order when it arrives. Contact us within 24 hours of delivery if an item is damaged, defective, or incorrect. Include your order number and clear photos of the item and shipping package so we can evaluate the problem and make it right.

Exchanges

The quickest way to receive a different item is to request a return for the eligible item and place a separate order after the return is approved.

Cancellations

An order may be canceled only before it ships. Contact us promptly if you need to request a cancellation.

Refunds

We will notify you after receiving and inspecting an approved return. If approved, the refund will be issued to the original payment method within 10 business days. Your bank or card issuer may need additional time to post the credit.

If more than 15 business days have passed since we approved your refund, email support@centralcoastseasonings.com.

Questions and returns address

Central Coast Seasonings
Operated by Shadam LLC

Returns and mailing address
4976 Pleasant Place
Santa Maria, CA 93455
United States

Phone: +1 (209) 819-9985
Email: support@centralcoastseasonings.com